FAQ

Place your order directly through this wholesale website by logging into your approved retailer account with your email. Once logged in, you’ll see wholesale pricing and available inventory.

To see wholesale pricing, you will need to login to your approved account. Click here to apply for an account and we’ll review your shop details before granting access.

Minimum per design: 6qt
First time minimum opening order: $200
Returning minimum order: $100
Custom design minimums: 30qt

Thankfully, no password is needed to get into your account, all you need is access to your email. After entering your email through our login page, you will be emailed a code that will grant you access to wholesale pricing. If you need to add or change this email, please email or contact us and we'll work on granting you access as soon as we can.

1. Online Catalog & Ordering

You can browse our full catalog and place orders directly through our online platform (which you're on right now!) — everything in one place, nice and simple. Click here to view all our products.

2. Digital PDF Catalog

We’ve put together a little booklet featuring all our designs, our story, and everything you need to know — think of it as our print catalog, just in digital form. You can view our PDF catalog here or type: craftedvan.com/catalog into your web browser.

3. Printed Catalog

If you’d rather have something to flip through in person (we're a big fan of paper too of course!) just send us an email with your shipping address and we’ll happily mail a printed catalog your way.

Bookmarks: Each bookmark comes retail-ready on a branded backing card that is 8cm by 11cm and then wrapped in a plastic sleeve, making them easy to display immediately in-store.

Pins: Each pin comes packaged on a cardstock sized 2" by 3". Our pins do not come with a plastic sleeve.

Stickers: Stickers come unsleeved, with a barcode sticker on the back

Greeting Cards: Greeting cards are all blank inside, and come with a envelope and wrapped in a plastic sleeve. Our greeting cards are 4.25" by 5.5" when folded.

Estimated ship date from order date: 2 weeks

For custom orders or large orders over $2000, processing times may increase.

All orders ship from Canada. Yes. Tracking information is automatically sent once your order ships.

Yes — approved retailers may sell online and in physical retail locations.

Wholesale orders are final sale unless items arrive damaged or incorrect. Please contact us within a few days of delivery if there’s an issue.

While we take great care to ensure accuracy and quality, occasional issues can happen during production or shipping. If your order arrives damaged or incorrect, please email us with photos and your order number — we’ll make it right.

Reach out anytime by contacting us — we’re happy to help!